why changes in return policies don’t do enough to address environmental damage
- Written by Anastasia Vayona, Postdoctoral Research Fellow in Social Science and Policy, Faculty of Science and Technology, Bournemouth University
Around 40% of online shopping globally is driven by impulse buying.JadeThaiCatwalk/ShutterstockOnline fashion retailer Asos recently introduced additional fees for customers who return lots of items, marking a significant shift in the fast fashion model that has relied on free, frictionless return policies as a key competitive advantage.
And now...







