ACN Business

Bureaucrats get a bad rap, but they deserve more credit − a sociologist of work explains why

Written by Michel Anteby, Professor of Management and Organizations & Sociology at Questrom School of Business & College of Arts and Sciences, Boston University

It’s telling that U.S. President Donald Trump’s administration wants to fire bureaucrats. In its view, bureaucrats stand for everything that’s wrong with the United States: overregulation, inefficiency and even the nation’s deficit, since they draw salaries from taxpayers.

But bureaucrats have historically stood for...

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