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Why record numbers of hospitality workers are quitting the industry for good

  • Written by: Andrew Moreo, Assistant Professor of Hospitality Management and Director of Research, Florida International University
Why record numbers of hospitality workers are quitting the industry for goodDealing with customers every day can put significant stress on hospitality workers. AP Photo/Mark Lennihan

About 3.5 million people have at least temporarily left the U.S. workforce since March 2020. Over one-third of them – 1.2 million – are in the leisure and hospitality industry.

This has created huge problems for restaurants, hotels...

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