Even after the government’s aviation crackdown, Australia will lag behind on flyers’ rights
- Written by Ian Douglas, Honorary Senior Lecturer, UNSW Aviation, UNSW Sydney
wisely/ShutterstockWhen it comes to consumer protections for airline passengers, Australia has long been dragging its feet.
The limited protections we do have rely heavily on the general Australian Consumer Law. The “consumer guarantees” provided in this law only require services to be delivered in the arguably vague framework of a...
