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New Infobip research shows the rising dominance of chat apps for customer communications

Data from more than 153 billion communications interactions shows customers now prefer conversations with brands on their favorite digital channel

KUALA LUMPUR, MALAYSIA - Media OutReach - 2 December 2022 - New research from global cloud communications platform Infobip reveals that chat apps such as WhatsApp are becoming crucial channels for customer communications, demonstrating the growing importance of conversational experiences.

More Articles ...

  1. Quality Property & Facility Management Award 2022 winners announced 　Over 40 teams recognised for quality, professionalism and advancement in property management
  2. OnePlus Confirms Extension of Software Support
  3. LMS Compliance Ltd’s IPO Draws Strong Support
  4. All aboard - Hype at sky-high levels as Tia Lee Yu Fen drops third episode of Record Breaking animation series
  5. BitDAO Unveils Mantle, a Future-Ready Layer-2 Solution to Help Builders and Makers Hyperscale Web3
  6. Carousell Group, including Cho Tot in Vietnam, reveals impact on secondhand selling and buying over the past decade
  7. Carousell Group’s users have sold the equivalent of over 2,000 Mount Bromo’s height in used electronics
  8. Sustainability and practicality are equally key motivators for Hong Kongers buying secondhand, Carousell Recommerce Index reveals
  9. Singaporeans most pragmatic when it comes to shopping sustainably, Carousell Group’s Recommerce Index reveals
  10. Fast Fashion brands Zara and Uniqlo topped Carousell Philippines’ most-searched for secondhand items
  11. BTS merchandise amongst Malaysians’ most-searched keywords for secondhand items, Carousell Group’s Recommerce Index reveals
  12. Carousell Group’s users sold the equivalent of over 10,000 Taipei 101’s height in used electronics in the past decade
  13. OneKyat, part of Carousell Group, reveals impact on secondhand selling and buying over the past decade in 10th anniversary report
  14. Caspin Resources welcomes best gold and moly yet at Duchess
  15. Global Premiere of the First-Ever NFT Art Film "SHIP" is an alarming Success in Singapore
  16. Global ESG Monitor Releases 2022 Report & Scorings
  17. AntBot, a Full-featured Crypto Automated Trading System, Launched Relative-value Trading Strategy
  18. Tia Lee Yu Fen Releases Teaser Trailer for "Goodbye Princess" Ahead of The Animation Series’ Highly-Anticipated Launch
  19. Tia Lee Yu Fen releases first animation episode of her highly-anticipated return
  20. MIPIM Asia explores emerging investment opportunities amidst changing macro landscape in APAC property market

News from Asia

Trusted by Millions: FBS Wins Best Islamic Forex Broker Asia 2025

SINGAPORE - Media OutReach Newswire - 3 September 2025 - FBS, a leading global broker, announces its latest recognition as the Best Islamic Forex Broker Asia 2025. The BRM awards highlight FBS’s...

Malaysia’s ASEAN Chairmanship Supercharges NSS in Global Chip Race

KUALA LUMPUR, MALAYSIA - Media OutReach Newswire - 3 September 2025 - Malaysia's semiconductor ambitions are moving in step with its role as ASEAN chair, with investment momentum signalling a larg...

Aon Study Highlights Strategic Wellbeing Imperatives for Chinese Insurers to Build Capability and Address Medical Inflation Costs

Only one-third of insurers in China provide mental health services, despite rising demand Fifty percent of insurers see personalisation as key to the success of health and wellbei...

MyRepublic Launches AI Automation Box, An Industry-First Plug-and-Play AI Server That Lets SMEs Automate Their Business

SINGAPORE - Media OutReach Newswire - 3 September 2025 - MyRepublic today announced the launch of the AI Automation Box, a plug-and-play AI automation server designed for small and medium-sized en...

McLaren Racing Announces Trend Micro as an Official Partner of the McLaren Formula 1 Team

High-performance alliance built to stay ahead, on track and in cybersecurityHONG KONG SAR - Media OutReach Newswire - 3 September 2025 - Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global ...

Luxshare Precision Announces 2025 Interim Results, IPO in Hong Kong Further Expands Global Competitiveness

HONG KONG SAR - Media OutReach Newswire - 3 September 2025 - Luxshare Precision (002475.SZ) released its 2025 Interim Report at the end of last month. Under the complex and ever-changing global ec...

Hong Kong Disneyland Resort Celebrates Earth Month by Transforming Main Street Taxi

Resort gives vintage amusement ride a magic touch, converting to electric powerHONG KONG SAR - Media OutReach Newswire – 11 April 2025 - In celebration of Earth Month this April, Hong Kong Disneyl...

Berlin Women’s Choir Performs in Yanguan, Fostering Cultural Exchange with Pure Female Voices

JIAXING, CHINA - Media OutReach Newswire - 2 September 2025 - On the evening of August 28, 2025, the Berlin Women's Choir from Germany gave a concert at the Yanguan Theatre, conducted by renowned ...

Gwofy Launches On-Chain Receivables Verification to Ease Cash-Flow Strains in Cross-Border E-Commerce

HONG KONG SAR - EQS Newswire - 4 September 2025 - Cross-border e-commerce service platform Gwofy has launched a new on-chain receivables verification solution. Through merchant-authorized APIs, t...

Galaxy Macau and UFC® Announce Multi-Event Strategic Partnership Agreement To Bring Three UFC Events to Galaxy Arena

Starting in 2026 with UFC® FIGHT NIGHT MACAU and ROAD TO UFC Season 5 Opening RoundMACAU SAR - Media OutReach Newswire - 4 September 2025 - Galaxy Macau™ Integrated Resort (hereinafter as "Galaxy ...

Changing the World One Bite At a Time: IKU Turns 40

One of Australia’s first plant-based, chef-led eateries and now ready meal provider IKU is celebrating its 40 year anniversary with the business e...

Three generations marking 45 years in hot-air balloons

Australia’s leading hot-air balloon company is celebrating 45 years in the sky and its 700,000th passenger, driven by the passion of father-son du...

Workplace DMs, Reinvented: Deputy Messaging, Purpose-Built For Shift-Based Teams

Deputy, the global people platform for shift-based businesses, has launched Deputy Messaging, a fully integrated, real-time communication tool designe...

Revolutionizing Fulfillment: How Virtual Warehousing is Changing the Game?

The e-commerce landscape is evolving more rapidly than ever, and the way businesses are managing their fulfillment is also revolutionizing. At the...

SME lender Dynamoney welcomes new CEO, Brett Thomas

Strengthens growth ambitions and signals expanded offering Dynamoney, a leading commercial finance provider for Australian SMEs,  has today appoint...

The cost of ignoring AI governance in business

Artificial intelligence (AI) is no longer the promise of a distant future: it's active, embedded, and already shaping decisions across industries. H...

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