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Brisbane’s healthcare market set to expand with a new holistic pharmacy brand

Brisbane will soon be home to two innovative new healthcare destinations with the launch of new holistic pharmacy brand Wholehealth Pharmacy and Healthfoods, which is set to shake up the local health market in Toowong and West E...

AI can make reviews omnipresent and benefit all but we need to understand the risks

In an era where reviews have become a crucial tool for consumers and retailers, artificial intelligence can enormously impact how we create and use them. We know shoppers use content to make decisions and businesses to drive ...

Brands Struggle to Meet Consumer Expectations

Soaring customer expectations are creating an increasingly challenging environment for products and services seeking brand engagement, according to Brand Keys, Inc. 22nd annual 2017 Customer Loyalty Engagement Index© (CLEI), condu...