With Clio Payments, Australian law firms can now offer secure, compliant, and flexible billing options to meet growing client expectations and competitive demands

Clio, the world’s leading provider of cloud-based legal technology, has announced the launch of Clio Payments in Australia, a solution designed to empower law firms with flexible, compliant, and streamlined payment options. This launch aligns with Clio’s commitment to innovation and expanding support for Australian law firms as they strive to meet the evolving needs of clients.

As Australians face increased living costs, access to flexible payment options has become essential for many seeking legal services. Clio Payments offers an intuitive and compliant online payment processing system, enabling law firms to provide flexible payment plans that better serve their clients and foster stronger client relationships. For smaller and mid-tier firms, Clio Payments provides a competitive edge, allowing them to match or surpass larger firms in offering adaptable billing structures.

“As part of Clio’s commitment to enhancing the global legal experience, Clio Payments provides Australian law firms with a client centred billing and payments solution that aligns with the realities of modern legal practice,” said Denise Farmer, General Manager, APAC at Clio. “We’re thrilled to bring this technology to Australia, where it can simplify financial processes, foster stronger client relationships, and ultimately make legal services more accessible to all Australians. With the momentum Clio Payments has seen in other markets, we anticipate it will be a transformative addition for Australian legal professionals and their clients.”

Addressing payment challenges and enabling financial flexibility

Clio Payments offers law firms a comprehensive solution to manage online payments securely while remaining trust compliant, in alignment with Australian legal industry standards. This solution supports law firms in overcoming revenue related challenges by introducing flexible billing options that help drive client retention and ease of access to legal services.

With Clio Payments, firms can now:

Accept secure online payments in accordance with PCI compliance, allowing clients to pay conveniently via click-to-pay links on bills, websites, emails, QR codes, or through Clio’s secure client portal

Customise billing approaches to fit clients’ financial situations, including project-based pricing alongside traditional hourly billing, which meets evolving client expectations and aligns with the shift towards AI-enhanced, client-centred billing

Ensure trust account compliance by separating earned and unearned fees, with transaction fees and chargebacks automatically taken from the firm’s operating account rather than the client account

Streamline reconciliation and record-keeping by centralising client, billing, and financial records, supporting smooth three-way reconciliation and syncing records automatically with preferred accounting platforms

Offer transparent, straightforward pricing with full transaction visibility and no hidden fees, reducing administrative burdens and providing clarity for clients

“I absolutely love this function (Payments) in Clio, it is by far my favourite function. Clio Payments has really made a massive difference to our accounts payable processes. Offering our clients a pay now button when they receive their invoices, means there are less obstacles to make payment and in turn less admin for us, when following up overdue accounts (and less overdue accounts in general). Previously a client would have to ask for a payment link which we would then have to retrieve from Xero and share with them, it was a convoluted process, and we are glad we can now offer this function to our clients.” - Sara Giampa Kease, Studio Legal

Part of Clio’s expanding global footprint and commitment to Australian law firms

With partnerships spanning over 100 law societies and bar associations worldwide—including the Law Society of New South Wales—Clio is dedicated to delivering innovative solutions to the Australian market. 

As part of Clio’s expanding global footprint, Clio Payments represents a step toward bridging the gap between legal services and the communities that need them, aligning with Clio’s vision of making legal services more transparent, efficient, and accessible for all.

“We understand the profound impact that streamlined, flexible payment solutions can have on a law firm’s financial resilience and client satisfaction,” said Jack Newton, Clio’s CEO and Founder. “With Clio Payments, law firms are better equipped to serve clients from all backgrounds, ensuring that financial barriers don’t stand in the way of accessing justice.”

For more details on Clio Payments, visit clio.com/au/features/payments.

About Clio

Since its inception in 2008, Clio has revolutionised the landscape of legal technology, emerging as the undisputed leader of innovation and integration. By offering advanced yet intuitive legal software, Clio has redefined efficiency and client service, setting the standard for legal professionals across the globe. With an unwavering commitment to groundbreaking innovation and customer success, Clio stands as the preeminent authority in legaltech, continuously pushing the boundaries of the sectorʼs evolution. Explore the future of legal technology with Clio at www.clio.com/au.