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Australia Post can't turn back. Here's why

Written by Flavio Romero Macau, Senior Lecturer in Supply Chain Management and Global Logistics, Edith Cowan University

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Hand-written letters and posted bills are disappearing, and they were vanishing well before the latest slump.

Australia Post says between 2007 and 2019 the volume of personally addressed letters more than halved (over a period in which Australia’s population grew 20%).

Over the past year, between May 2019 and May 2020, they...

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