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It’s OK for people to cry at work. Here’s how you can respond as a colleague or manager

  • Written by: Robyn Johns, Associate Professor in Human Resource Management and Industrial Relations, University of Technology Sydney
It’s OK for people to cry at work. Here’s how you can respond as a colleague or managerComeback Images/Getty

Midway through a difficult discussion in her performance review, an employee named Jane finally cracks, and the tears start. Her boss doesn’t know what to do and handles the situation awkwardly.

Ask yourself: how would you react in this situation? And would you have the same reaction if it were not Jane who was crying...

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