Business Daily Media

The Times


.

Don't just bet on the metrics – personal connection is the real key to managing remote workers well

  • Written by: Rebecca Downes, Lecturer in Management, Te Herenga Waka — Victoria University of Wellington
Don't just bet on the metrics – personal connection is the real key to managing remote workers wellGetty Images

Remote working has become much more common since the pandemic sent people home from their offices and into the Zoom universe. This has put the onus on managers to find new and better ways to engage with and motivate staff, and we’re still learning how best to do this.

Perhaps the commonest advice given to managers is to provide...

Australian workers spend almost an hour a day administering email

Research finds email filing, searching and rework consuming an estimated 58 minutes a day and potentially exposing organisations to millionsAustralian...

Customer Service Is Becoming Part of the Small Business Sales and Marketing Engine

For Customer Service Week, 5-9 October, Thryv is urging small businesses to look beyond generating  enquiries and examine what happens after a custome...

Gift Cards as the gateway to agentic payments

Prepaid and stored value gives consumers the trust and control to try AI shopping agents By Blackhawk Network VP Head of ANZ Kieran Nolan For deca...

Why Data Accumulation Without Governance Undermines Sustainability Goals

In July 2026, Group 2 entities, the second cohort of Australian businesses, began their first reporting period under the mandatory climate disclosur...

Permanent $20,000 Instant Asset Write-Off Gives Small Businesses Greater Planning Certainty

The Federal Government’s decision to permanently legislate the $20,000 instant asset write-off will give eligible small businesses greater certainty...

Selling a Small Business in Australia: Understanding the Capital Gains Tax Concessions

For many Australian business owners, selling a business represents the reward for years—sometimes decades—of hard work. Unlike employees who may bu...