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Companies are betting on AI to help lift productivity. Workers need to be part of the process

  • Written by Llewellyn Spink, AI Corporate Governance Lead, Human Technology Institute, University of Technology Sydney
Companies are betting on AI to help lift productivity. Workers need to be part of the processThe Conversation, CC BY-NC

Australia’s productivity is flatlining, posting the worst vitals we’ve seen in 60 years.

Politicians and chief executives are prescribing artificial intelligence (AI) like it’s the new penicillin – a wonder drug with almost magical healing powers. Prime Minister Anthony Albanese, Treasurer Jim...

2025 Thryv Business and Consumer Report - Australian small businesses show grit under pressure

Australia’s small businesses are powering ahead with optimism, resilience and discipline, however, mounting pressures on costs, wellbeing and cons...

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Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

A year after wage theft reforms came into effect, Australian businesses have increased their focus on payroll compliance, but confidence in pay accu...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...