Unit4, a leader in enterprise cloud applications for people-centric organisations, today announced the appointment of Jean de Villiers as Chief Customer Officer.

In this role, de Villiers will be responsible for Professional Services, Product Support, University4U/Community4U - the knowledge centres for employees, partners and customers - and Customer Success, all of which covers the entire end-to-end customer journey.

With a 27 year career spent in technology, management consulting, managed services and professional services, de Villiers joins from global enterprise software company, BMC, where he led the Global Professional Services business, covering Consulting, Managed Services and Education. In this role, he was instrumental in leading the shift to subscription-based services, and served as part of the corporate team responsible for evolving customer-centricity and digital experience.

De Villiers has been working specifically in software since 2004 and, during that time, has been deeply involved in the rise of Software-as-a-Service. Prior to his 11 year tenure at BMC, where held a variety of roles, de Villiers worked for a number of organisations ranging from Value Added Resellers, such as Planwell Technologies, to large Managed Services Providers, such as PinkRoccade - latterly Getronics. In this context, he has worked with and supported the largest brands in the world, across multiple industry verticals. In addition to his global commercial experience in the IT industry, he has a strong technical background in Service Management and is a certified ITIL Master.

For more information please visit https://www.unit4.com/, follow us on Twitter @Unit4global, or visit our LinkedIn page