How getting a second opinion can stop you being ripped off
- Written by Carlos Oyarzun, Senior Lecturer, The University of Queensland

You leave your car at the mechanic for a routine service ahead of your summer escape to the coast. When your mobile rings, you are stricken by unwelcome news: the mechanic goes through a list of parts that urgently need replacing to avoid a breakdown in the middle of the freeway. After accepting your fate, you never learn...