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Australian coal mine and power station workers’ prospects look bleak – unless we start offering more targeted support

  • Written by Adam Triggs, Visiting research fellow, Australian National University
Australian coal mine and power station workers’ prospects look bleak – unless we start offering more targeted supportMarekVelechovsky/Shutterstock

Workers who were made redundant in coal-fired power plants between 2010 and 2020 saw their incomes plummet by 69% in the year after they lost their jobs.

This was the staggering finding of research by Dan Andrews, Elyse Dwyer and Lachlan Vass at the e61 Institute reported by The Conversation in 2023.

Andrews, Dwyer and...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel ...

US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

Aussie SMEs warn RBA not to ignore global trends, with the current sledgehammer approach threatening business viability and increasing inflation ...

Thryv Australia named Employer of Choice for third consecutive year at Australian Business Awards

Thryv® (NASDAQ: THRY), Australia’s provider of the leading small business marketing and sales software platform, has been awarded the Employer of ...