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Banning contactless and credit card surcharges won’t help – open banking reform is what’s needed

  • Written by Alexandra Andhov, Chair in Law and Technology, University of Auckland, Waipapa Taumata Rau
Banning contactless and credit card surcharges won’t help – open banking reform is what’s neededJorge Mata

We’ve all been there – absentmindedly tapping a credit or debit card to pay for something at a shop, only to remember moments later there is a 2.99% surcharge.

These surcharges are extra fees added to the total when a shopper opts for credit card and contactless payment rather than swiping and entering a PIN with a debit card....

Psychosocial injury risk starts inside workplace microcultures

Psychological injury is now one of the most expensive categories of workers compensation claims in Australia, with Safe Work Australia reporting t...

2025 Thryv Business and Consumer Report - Australian small businesses show grit under pressure

Australia’s small businesses are powering ahead with optimism, resilience and discipline, however, mounting pressures on costs, wellbeing and cons...

Security by Default: Why 2026 Will Force Organisations to Rethink Cloud and AI

financial accountability to how they run cloud and AI, according to leading Australian systems integrator, Brennan. Based on customer insights...

UNSW launches plan to help Aussie startups scale overseas

UNSW Launches Global Innovation Foundry to Scale 100 Australian Startups Internationally New initiative provides startups and spinouts with direc...

Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

A year after wage theft reforms came into effect, Australian businesses have increased their focus on payroll compliance, but confidence in pay accu...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...