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Under 'open skies', the market, not the minister, would decide how often airlines could fly into Australia

  • Written by Ian Douglas, Honorary Senior Lecturer, UNSW Aviation and Fellow of the University of Wollongong, UNSW Sydney
Under 'open skies', the market, not the minister, would decide how often airlines could fly into AustraliaShutterstock

Federal Transport Minister Catherine King has offered several explanations for the decision to deny the Qatari government’s request to fly extra flights into Sydney, Melbourne, Brisbane and Perth.

None of them amounts to a clear rationale for the decision, which has been criticised by airlines, airports, tourism bodiesconsumer...

Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

A year after wage theft reforms came into effect, Australian businesses have increased their focus on payroll compliance, but confidence in pay accu...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel ...

US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

Aussie SMEs warn RBA not to ignore global trends, with the current sledgehammer approach threatening business viability and increasing inflation ...