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How getting a second opinion can stop you being ripped off

  • Written by: Carlos Oyarzun, Senior Lecturer, The University of Queensland
How getting a second opinion can stop you being ripped offStandret/Shutterstock

You leave your car at the mechanic for a routine service ahead of your summer escape to the coast. When your mobile rings, you are stricken by unwelcome news: the mechanic goes through a list of parts that urgently need replacing to avoid a breakdown in the middle of the freeway. After accepting your fate, you never learn...

Why the secrecy around car insurance?

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Australian workers spend almost an hour a day administering email

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Customer Service Is Becoming Part of the Small Business Sales and Marketing Engine

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Gift Cards as the gateway to agentic payments

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Why Data Accumulation Without Governance Undermines Sustainability Goals

In July 2026, Group 2 entities, the second cohort of Australian businesses, began their first reporting period under the mandatory climate disclosur...

Permanent $20,000 Instant Asset Write-Off Gives Small Businesses Greater Planning Certainty

The Federal Government’s decision to permanently legislate the $20,000 instant asset write-off will give eligible small businesses greater certainty...