Fleet management today is constrained by fragmented systems and heavy administrative demands. A lot of the work still relies on booking vehicles and tracking usage manually, creating inefficiencies that slow teams down and limits visibility. As a result, this traditional model is becoming increasingly difficult to sustain.

According to the 2024 Corporate Fleet Insights Report, in Australia more than 23,000 businesses operate fleets, managing over 2.4 million vehicles. The scale is significant and so is the complexity. As organisations look to operate more efficiently, there is a clear pivot towards technology-led models that provide greater control over vehicle access.

Fleet management has traditionally centred on long-term ownership or leasing. While this offers stability it also creates rigidity, with businesses often locked into fixed terms that do not reflect changing operational needs.

This is starting to shift as fleet managers face mounting pressure to optimise efficiency. Rising costs, hybrid work and project-based teams mean vehicle needs are no longer static. Businesses increasingly require solutions that can scale up or down, adapt to different use cases and avoid long-term commitments.

Technology is playing a central role in this evolution, particularly through the emergence of self-service platforms that give businesses direct access to vehicles. Instead of relying on lengthy discussions, organisations can search availability, view pricing and confirm bookings in real time.

At Karmo, we have introduced a self-service booking portal for corporate customers and fleet management partners. The platform allows businesses to search vehicles, access account specific pricing and manage bookings within a single interface.

The benefits extend beyond convenience. A lack of visibility remains a key challenge for many organisations, as without a centralised system it is difficult to track usage, understand costs or optimise allocation.

Self-service platforms address this by providing a single source of information, allowing businesses to make more informed decisions for their fleet needs. They also reduce administrative burden, as fewer manual processes mean less time spent on coordination.

Flexible billing structures further strengthen control, having consolidated invoicing or driver-level billing as options help to align costs more closely with actual usage.

As adoption grows, expectations are evolving. Fleet management is increasingly viewed as an on-demand service rather than a fixed back-office function. Businesses now expect the same level of ease and transparency they experience elsewhere in their operations.

Fleet management should be a function that supports broader business efficiency, especially as cost pressures continue to grow. In this environment, the ability to access vehicles quickly and scale usage as needed will become a key differentiator.

Self-service technology is central to improving efficiencies while reshaping how fleets are managed. For businesses that embrace these models, the results align with the realities of modern operations.

Find out more at business.karmo.co.

About Craig Corrigan

Craig Corrigan is the Sales Director at Karmo, Australia’s largest car subscription platform, where he leads commercial growth and strategic partnerships across the business. With extensive experience in the automotive and fleet sectors, Craig brings a deep understanding of how businesses and consumers are rethinking vehicle access in response to changing economic and operational demands.

At Karmo, he works closely with corporate customers and fleet management organisations to move beyond traditional leasing towards more efficient, access-based models. Craig plays a key role in driving adoption of car subscription across both B2B and consumer markets, supporting Karmo’s mission to simplify and modernise the way Australians access cars.

About Karmo

Established in 2019 by Nick Boucher, Karmo is the largest car subscription provider in Australia, proudly leading the market with a commitment to redefining the car ownership model. Our commitment, with innovation at our core, is to provide our customers with the highest-quality service which includes our premium new car subscription model through to our very own pioneering car subscription software designed to provide our customers with a seamless experience that is unique to Karmo. 

We believe that accessing a car should be affordable, convenient, and flexible, which is why we have meticulously crafted a subscription model that adapts to your lifestyle and business needs. With the ability to regularly swap vehicles, Karmo provides a flexible and friendly alternative to traditional car ownership.

Karmo was recently named a finalist in the 2025 Brisbane Lord Mayor’s Business Awards in the ANZ High-Growth Business category. It achieved #35 in the 2025 Deloitte Tech Fast 50 and an impressive #12 in SmartCompany’s Smart50, recognising our continued commitment to redefining and enhancing the car subscription experience.