Retailers are quietly changing their return policies – here’s why you should be on the lookout this Black Friday
- Written by Lauren Beitelspacher, Professor of Marketing, Babson College
’Tis the season for giving – and that means ’tis the season for shopping. Maybe you’ll splurge on a Black Friday or Cyber Monday deal, thinking, “I’ll just return it if they don’t like it.” But before you click “buy,” it’s worth knowing that many retailers have quietly tightened...







