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Turning Empty Tables into Revenue
The rise of AI demand tools in hospitality, the EatClub–CommBank partnership, and seven trends reshaping Australian dining A growing number of Australian venues are turning to AI-powered demand management tools to fill empty tables during quieter...
Australian businesses lean into global strategic partnerships (GCCs) for next wave of outsourcing
The Australian corporate landscape is undergoing a fundamental transformation in how it sources talent and innovation. While businesses have traditionally looked offshore for recruitment and customer support, a new wave of strategic global operatin...
Today in Business
Young Tourism Leaders Program Inspires the Next Generation of Queensland’s Tourism Workforce
The Queensland Tourism Industry Council (QTIC) has announced the launch of the 2026 Young Tourism Leaders Program, bringing together passionate touris...
Why PandaDoc CPQ should be your secret weapon for pricing optimization
Let’s pull up a chair and talk pricing strategy because quoting isn’t just paperwork, it’s profit. If you’re configuring products, scoping services...
The risks of underinvesting in CX
Author: Monica Ryan, Vice President, Concentrix Australia & New Zealand In the current economic climate, the focus of every Australian business l...