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From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry
Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector through AI-led and data-driven hyper-personalised customer experiences - without losing sight of the huma...
Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative
Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel deliveries in the lead up to Christmas. The tool, launched in September, lets shoppers view an es...
Today in Business
How Contiki is Redefining Travel for Young Adventurers
In the world of travel, there’s a growing demand for experiences that go beyond standard sightseeing tours. Today’s younger generations want journeys ...
Navigating the Cosmetic Advertising Crackdown Before September Guidelines Hit
Earlier this year, The Daily Telegraph published a story highlighting the widening regulatory gap between media outlets and social influencers when ...
Defining Actionable AI for Australian IT Efficiency and Security
The conversation around Artificial Intelligence (AI) has reached a fever pitch. From groundbreaking advancements in large language models to every...